Your restaurant deserves better
Reservi was born from the frustrations of hundreds of restaurant owners. This is our story, and why we built the platform they always deserved.
Samuel Harraway
Founder & CEO
How it started
“Great restaurants deserve technology that truly works for them.”
Reservi started with a frustration I couldn't shake. Time after time, I'd try to book a table at a restaurant I loved, and no one would pick up. Not because they didn't care, but because the team was heads-down doing what they do best: looking after the people already in the room.
The software meant to help them was outdated and created more problems than it solved. For years I watched extraordinary restaurants lose guests they never even knew were calling, simply because they didn't have the resources to answer every time.
It didn't sit right with me. Great restaurants deserve technology that genuinely works for them: that gives them control, automates the busywork, and protects the hospitality that makes them special. So we set out to build the best platform we could, one that truly empowers every restaurant, instead of getting in the way.
We didn't make this up. You told us.
We talked with hundreds of restaurant owners. Again and again, we heard the same things:
"I lose tables every night because we can't get to the phone."
"I can't step away from the host stand without something falling apart."
"My system is so clunky I end up doing everything by hand."
"Guests call after hours and no one answers."
"I have no idea how many bookings I'm actually losing."
"I want to be with my guests, not stuck on the phone."
Every conversation pointed to the same thing: restaurants need their control back. That's exactly what we built.
The people behind Reservi
A small team obsessed with hospitality, and we're just getting started.
Samuel Harraway
Founder & CEO
Jesús Rodríguez
Founding Engineer
Alejandra Borjas
Head of Partnerships
And we're growing.
Giving every restaurant back the time, attention and revenue that always belonged to them
We started in Mexico City, but the mission is for the whole region: that no great restaurant ever loses a reservation because it was busy taking care of its people. If you love your restaurant as much as we love the technology that powers it, we'd love to meet you.